Trade Buddy Privacy Notice

1. Introduction

Trade Buddy is committed to protecting your personal information and ensuring its privacy, accuracy, and security. This Privacy Policy outlines the types of data we collect, how it is used, and your rights regarding your information.

2. Data We Collect

• Personal Information: Name, contact details, payment information, and profile pictures.
• Usage Information: Details of how you use our app, services, and website.
• Location Data: Real-time geographic location of tradespeople for job tracking and customer matching.
• Device Data: IP addresses, browser type, and operating system for troubleshooting and analytics.

3. How We Use Your Information

• Provide and improve our services.
• Match customers with tradespeople.
• Process payments securely.
• Send updates and marketing communications (if consented).
• Ensure safety and prevent fraudulent activities.

4. Sharing Your Information

We may share your information under the following circumstances:

 
• With Customers: Tradespeople's profiles, reviews, and qualifications are shared to help customers make informed decisions.
• With Tradespeople: Customer names, locations, and job details are shared to match you with appropriate trades.
• With Service Providers: Payment processors, hosting providers, and customer support teams to help deliver our services.
• For Legal Obligations: When required by law or to protect our legal rights.

5. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Authenticate users.
• Measure traffic and app performance.
• Enhance your overall experience.
 

You can control cookies through your browser settings. Disabling cookies may limit certain functionalities.

6. Your Rights

You have the right to:

• Access and Correct: Update your personal information via your account settings.
• Data Portability: Request a copy of your data in a commonly used format.
• Deletion: Request the deletion of your account and data.
• Restrict Processing: Limit how we use your data under certain conditions.
• Withdraw Consent: Opt-out of marketing communications or revoke location tracking permissions.

7. Data Retention

We retain your personal information as long as necessary to provide services, comply with legal obligations, or resolve disputes. When no longer required, we delete or anonymize your data.

8. Data Security

We use industry-standard encryption and secure servers to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. Please notify us immediately of unauthorized access to your account.

9. International Data Transfers

Your data may be processed in countries outside your residence with different data protection laws. By using our services, you consent to these transfers.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via our website or app. Please review this policy regularly for updates.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@tradebuddy.com